Non-Returnable Items

The following items are non-returnable and we offer no refunds:

  • Undergarments and other intimate apparel
  • Adult Products
  • Body Jewelry (i.e. jewelry for body piercings)
  • Factory-sealed sports collectible sets
  • Gift Cards
  • “As Is” and “Final Sale” items
  • Perfumes and Fragrances
  • Case Packs/Bulk Items: We will not accept partial case packs. You must return the product in the original shipping pack, with all individual items unopened.
  • Ink Cartridges
  • Medical Items
  • Memory Foam Mattresses opened or taken out of their plastic wrap
  • Swimwear that has been worn, used, or has tags/liners removed
  • Wine and perishable products (food items, chocolates, plants & flowers and wholesale flowers)
  • Any CD, DVD, VHS tape, software, video game, and cassette opened or taken out of the plastic wrap
  • Specially labeled designer apparel, handbags and accessories once security tags are removed
  • Other select items, as noted on the product description page

If you have a non-returnable item that arrived damaged or defective please contact Customer Care.

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